Effective Date: May 23, 2025

Welcome to Software Development Ontario. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website at https://softwaredevelopmentontario.ca or engage with our software development services.

By using our website or services, you consent to the collection and use of your personal information in accordance with this Privacy Policy.

1. Information We Collect

We collect personal information that you voluntarily provide to us, including but not limited to:

• Name

• Email address

• Phone number

• Company name

• Project or service inquiry details

• Billing and payment information

• IP address and browser information (via cookies)

We collect this data when you:

• Fill out forms on our website

• Contact us via email or phone

• Request a quote or proposal

• Subscribe to newsletters or updates

• Engage us for software development services

2. How We Use Your Information

We use your personal information for purposes such as:

• Responding to inquiries and providing support

• Delivering our software development and related services

• Sending service updates, invoices, and other communications

• Processing payments and managing accounts

• Improving our website, services, and customer experience

• Sending marketing communications (only with your explicit consent)

We do not sell your personal information to third parties.

3. Sharing Your Information

We may share your information in the following limited circumstances:

• With third-party service providers who assist with our operations (e.g., hosting providers, payment processors), under strict confidentiality agreements

• If required by law, regulation, subpoena, or court order

• To protect the rights, safety, or property of Software Development Ontario, our users, or others

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking tools to:

• Analyze website traffic and usage

• Improve user experience and website functionality

• Remember your preferences and settings

You can manage or disable cookies via your browser settings. Disabling cookies may affect site functionality.

5. Data Retention

We retain personal data only for as long as needed to:

• Fulfill the purposes outlined in this Privacy Policy

• Comply with legal or regulatory requirements

• Resolve disputes and enforce agreements

You may request deletion of your personal data, subject to any legal obligations we must fulfill.

6. Security of Your Information

We take reasonable technical and organizational measures to safeguard your personal data from unauthorized access, misuse, or disclosure. However, no internet transmission is ever 100% secure.

7. Your Privacy Rights

As a Canadian resident, you have the right to:

• Access the personal information we hold about you

• Request corrections to inaccurate or outdated information

• Withdraw your consent at any time (where applicable)

• File a complaint with the Office of the Privacy Commissioner of Canada

To exercise these rights, please contact us at privacy@softwaredevelopmentontario.ca.

8. Third-Party Websites

Our website may include links to other websites or services. This Privacy Policy does not apply to those third-party sites. Please review their privacy practices separately.

9. Children’s Privacy

We do not knowingly collect personal information from children under the age of 13. If you believe that a child has provided us with personal data, please contact us so we can take appropriate action.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our services after such changes constitutes your consent to the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us at:

Software Development Ontario
Email: privacy@softwaredevelopmentontario.ca
Website: https://softwaredevelopmentontario.ca